Making sure our customers can keep in touch is very important to us, which is why we have introduced the live chat service as another communication tool. Using the search bar, type in keywords related to your question. Our statement about gender pay gap equality. Or if your enquiry relates to an existing Medical Assistance matter then please email us at IGWORLDWIDE@MAPFRE.COM. Phone (Reverse Charge): +612 9333 3999. Contact information for Insure and Go (Insure & Go) Travel Insurance with its free or geographic phone number. Your privacy is our priority, we work hard to make sure any information you give is kept secure. Contact us for help regarding your car insurance, home insurance, travel insurance cover or any other queries you have surrounding your policy from Direct Line. – but it can take up to 72 hours for us to reply. Insureandgo Live Chat Is Open For The Following Hours. Our live chat service allows all clients of autonet insurance to connect to our experienced customer service agents in real time, enabling them to discuss their insurance policies. If you've got any travel insurance related questions, queries or comments, please get in touch. By using our site you agree to the use of them. If you’re abroad right now and you need emergency medical assistance, click here – our team is available 24 hours a day. Buy with confidence. It look nearly 6 months to finally get my refund. 2020 Insure & Go Insurance Services Limited. Emailed twice & had no response & no refund! Due to a recent increase in questions and enquiries relating to the Coronavirus, response times for sales and enquiries on existing policies may be longer than usual. Saturday – Sunday: 9:00 am – 5:30 pm. Awful customer service. Our Customer Service Team are available to help on 0207 748 0062. He died at 24 in Cuba due to insure and go’s inability to take action. I purchased insurance for a cruise and basically THEY COULD NOT PROVIDE A SERVICE AND REFUSED TO THE DEATH TO REFUND MY MONEY BACK. For a new medical assistance claim please email us at ASSISTANCE.UK@MAPFRE.COM. Live chat is available from 8am to 10pm during the week. TICORP Limited is licensed and regulated by the Gibraltar Financial Services Commission number FSC1238B and trades into the UK on a freedom of services basis, FCA FRN 663617. Once you click on “Need help”, you will be connected to the next available customer support representative. Please note that, due to our current home working arrangements, there may be a considerable delay before we’re able to collect or review any correspondence posted to us. Unlike some other policies we send you a replacement phone, so you can be back on track quickly. If you want to make a complaint, have a look at this page. ... Insure & Go Insurance Services Ltd Registered Address: One Victoria Street, Bristol Bridge, Bristol BS1 6AA. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !. Travel Insurance. Churchill general insurance policies are underwritten by U K Insurance Limited. Click the orange button to start a chat or to be transferred to a Live Chat Specialist within our operating hours. MAPFRE ASISTENCIA Compania Internacional De Seguros Y Reaseguros, S.A., trading as MAPFRE ASSISTANCE Agency Ireland and Insure and Go Ireland, is authorised by Direccion General de Seguros y Fondos de Pensiones del Ministerio de Economia y Hacienda in Spain and is regulated by … Live chat is available from 8am to 10pm during the week. If you’re making a claim and have no choice but to send your documents by post, please address them to InsureandGo Claims, One Victoria Street, Bristol Bridge, Bristol, BS1 6AA. U K Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Boyfriend 24 died due to Christmas break at insure and go. If you can’t find the answer to your question in our FAQ section, rather than give us a call, try our Live Chat option. Registered office: The Wharf, Neville Street, Leeds LS1 4AZ Registered in England and Wales No.1179980. If you need to discuss your policy or make any changes you will either need to contact our Live Chat team by going onto our website, or you can speak to our Customer Service team. Saturday – Sunday: 9:00 am – 5:30 pm. Live chat. Questions and answers. We want to reassure you that our dedicated Customer Service and Claims teams continue to manage all inquiries to high standards on Live Chat or by phone during the times you need us the most. Our Chatbot is available 24/7 and you can find this in the bottom right hand corner of the screen. Can’t find the answers you’re looking for? Whether you have a question about your car, home, travel, business, van or landlord insurance policy, we're here to help. 1. With this insurance you have the freedom to specify where you are travelling, be it the UK, Europe or Australia. Please can we ask that you do not try to contact us unless you are due to travel within the next 7 days – we need to be able to speak to people who are just about to travel as the priority. Booked travel insurance with insure & go before coronovirus & before anything was released. Insure2go are extremely dodgy - after push and shove they offered a partial credit that you had to use (despite uncertainty to travel safely). If you need a replacement certificate of insurance, please call us on 0370 533 2211. Registered in the UK number: 05350177. The system is extremely user friendly and also time efficient. ITIJ Industry Award for Best Travel Insurance Company in the World 2011 awarded to MAPFRE ASISTENCIA. Cancelling insurance A member of our customer service team will be on hand and happy to help. Insureandgo Web Chat service can be found on the top right-hand side of the page. For the time being, we’ll accept copies of claims documents sent to us by email, but please retain the originals in case we need to see them at a later date. If you still cannot find the answer to your question, a live chat option alongside a ‘send us an enquiry’ option will appear. Registered office: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. Live Chat. You'll have received a copy at purchase or renewal, either by post or, in your online account. To access the Insureandgo Live chat you can click on the image below. Emergency assistance. Query Type?Select Enquiry TypeGeneral enquiryPurchasing a policyRenewing an existing policyChanges to an existing policyClaims, Buying or renewing a policy, or queries about your policy, Monday to Friday: 9am to 5pm Saturday: Closed Sunday: ClosedBank holidays: 9am to 5pm, Monday to Friday: 9am to 5pm Weekends: Closed Bank holidays: Closed, Monday to Friday: 9am to 5pm Weekends: Closed Bank holidays: 9am to 5pm, Queries about your policy and making a claim, Monday to Friday: 9am to 8pm Saturday: 9am to 5pm Sunday: Closed Bank holidays: Closed. By using our website you consent to accepting cookies in accordance with our Cookie Policy. Our comprehensive cover offers many optional extras such as gadget cover or winter sports covering up to and including the age of 74. Contact us. They are here from 8am-8pm Monday to Friday, and both Saturdays and Sundays from 9am-5:30pm. Pay Monthly customers can buy O2 Insure in-store or over the phone; How to submit a claim. 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