post webinar survey questions

Most importantly, I’m able to the guesswork out of figuring out what the majority of attendees really wanted from the webinar. The powerful thing about a survey like this is that I can send this as a pre-webinar survey as well as a post-webinar survey. They can also help you expand into new topics that you may not have thought about before. We’re going to cover the post webinar survey questions that you. Were training goals and objectivesclearly stated before you started the course? Ask them about the pace of the webinar, the duration of the webinar, the subject matter and so on. It should also include questions about the pre-training phase. You should aim to send this survey within 2 hours of the webinar so that it is still fresh in the mind of your audience. It is mandatory to procure user consent prior to running these cookies on your website. What the webinar too short, too long or the right length? Such questions should always be optional, no matter how helpful the answers could be. That means lots of businesses that have never made webinars before are now making them—and they could likely use some feedback on how they’re doing. The general rule is to avoid personal questions altogether unless they are relevant to the content you deliver. Below are some examples of post-event survey questions, along with the types of form fields you can use for each. Create up to 20 polls before the session or during a session on-the-fly! Asking the right questions is key to getting useful answers. Your questions should gather quantitative data and demographic information, and qualitative feedback (sentiment about the webinar). You can then embed the post-webinar survey URL in a button at the bottom of the email. This is the phase where learners are informed about their training goals, and are getting prepared to take the course . Ask follow up questions about the most important aspects of the event, like the keynote speaker. Real Estate Forms. That’s where post webinar survey questions come in. Are there any topics you’d like us to cover in future events? Most webinar platforms will include some form of automated email follow-up system. Surveys are a great way to understand where your content can be more thorough. You also have the option to opt-out of these cookies. But asking any questions won’t give you the insight you need to improve. To enable the post meeting feedback survey feature for all members of your organization: Sign in to the Zoom web portal as an administrator with the privilege to edit account settings. But there’s more to it than that. But that’s not where the conversation should stop. Necessary cookies are absolutely essential for the website to function properly. Knotch also uses response based targeting to push your respondents to the next most valuable step in the customer journey. Likert scale questions 3. This helps your webinar attendees feel valued. What to ask varies depending on the topic of your webinar and your audience. Post webinar surveys are an essential step in your webinar funnel and you shouldn’t for them. (Yes/No) 2. With live events cancelled for just about everyone, more and more businesses are re-allocating their events budgets into digital channels—especially webinars. Here are the steps you need to take to set up a post attendee URL for all of your webinars: To set a custom URL for an individual webinar, do the following: With both of these options, your post webinar survey will automatically open in a new tab or window for attendees at the end of the webinar. You need to write your questions based on the exact information you’re looking to get. ... As you can see on the home seller information sheet demonstration, seller information form has sample question fields and you are able to change or add new field and make your form more elaborative and suitable … 3. Ratings questions 4. Varying the question types on your survey can help keep participants engaged to the end. This is where the real insights hide. This granularity is more helpful than did everything work okay? To do this, you need a variety of different styles of questions. It’s better to be specific than general. We’ll start the list of post event survey questions with some universal questions that can be used for almost any type of public events. On the flip side, they do take more time to analyze because you either need to review them manually, or use a technology that can look for specific phrases in the answers. 1. (o… Just to give you an example, if the customer is completely unhappy, why even bother asking if he or she’d be interested in a new webinar. Ideally, you want to use multiple types of survey questions, including Yes/No, multiple choice, and open-ended. Here’s a robust, post-webinar survey used by one of our clients that serves as a great template for follow-up. Log in to your account at https://global.gotowebinar.com. 3. 2. This is the perfect tool for you to use to send your post-event survey. Please rate the following statements based upon your experience at the PPCP webinar. These survey questions can be asked for public events, training courses, conferences, conclaves, exhibitions, and webinars. How they rate the technical side of the webinar – they can let you know about issues you were unaware of during your webinar, e.g. Required Question(s) Thank you for viewing the PPCP webinar. Learn how to launch a poll, show poll results and create polls in session. Strongly Agree Agree Webinar Post-Survey. Whether it is positive or negative doesn’t matter. Remember that your post-survey questions must be emailed to your audience while your webinar is still fresh in their minds. (scale from very satisfactory to unsatisfactory) 4. Do you plan to attend another event in the future? During Webinar Questions. In this post, we’ll examine the concepts behind giving surveys and offer ten sample survey questions that could form part of a training effectiveness survey. Question Title Lastly, positive reviews are a powerful form of social proof. Ask how was the registration process? OK Question Title * 2. Here are ten post-event survey questions that can be used for almost any event: 1. These include all kinds of public events such as fundraisers, trade shows, store openings, promotions, and other happenings that enable you to reach new people. Polls and Surveys You Should be Using for Your Webinars Webinars are only as great as your ability to interact with your audience. What to ask varies depending on the topic of your webinar and your audience.Â. Therefore, be sure to thank them once the survey is complete.Â. Structuring & Sending Post-Event Surveys. Scroll down and click the “Branding” tab. You hear us talk a LOT about the importance of post-event surveys - and we stand by that. It’s less likely that respondents will want to answer a long-winded question.Â. However, if you’re hosting your webinar with Zoom, as more companies have been doing, we recommend using their “Post Attendee URL” feature. OK Question Title * 3. This will tell you if you’re reaching the right people. With this simple question, I’m able to narrow down what worked and what didn’t work. We'll assume you're ok with this, but you can opt-out if you wish. Create your own online survey now with SurveyMonkey's expert certified FREE templates. “One of our most important considerations is who attended our webinar,” says Dominic Collard, head of content at GoCardless. re-allocating their events budgets into digital channels, “How satisfied were you with the webinar content?”, “How likely are you to attend a future webinar?”, “How likely are you to recommend our webinars to others?”, Next to “Post Attendee URL,” click “Edit.”. quality of sound, spelling mistakes in the presentation, etc. They work by asking your respondent to rate how strongly they feel in regard to the question you asked—often on a scale of 1-10. Scale questions are easy to answer and provide valuable data. So, it’s best to keep your survey between one and ten questions if possible. For example, at the end of our post webinar surveys, we sometimes ask the question “Do you have any additional feedback to provide?”. The information you gather is invaluable for future events. 90% of individuals who attend a Knotch webinar say they find it helpful. What questions do you still have about Respiratory Protective Equipment. After you close a poll, you can choose to show the poll results immediately to everyone or at a later time during the session. We also use third-party cookies that help us analyze and understand how you use this website. How likely are you to recommend our webinar on a scale of 1 to 10? Don’t ask questions about broad concepts or ideas. These questions can be useful for gauging high-level sentiment about the webinar, as well as gathering demographic information about your audience. But that then begs the question: What should you ask your attendees? Create a process, use the post webinar survey questions from this guide and send it out. 2. Your feedback will provide us with valuable information in producing future webinars. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Attendee feedback lets you know if what you’re doing is working, and how you can improve. 7. I'm the guy behind Marketer Abroad. It’s important to remember that ANYTHING you add beyond this will reduce your completion percentage. Was this your first time attending one of our events? Tip #1: Keep your post-event survey short. Instead, the respondent is free to type in whatever answer they please. A post-training survey shouldn’t focus only on the course. Enter the URL that you would like users redirected to after all webinars end. Some opt to send out post webinar survey questions via email. Use the same answer scale. This is an important question style to use if you’re looking for highly specific feedback. Write a short thank you email, with the webinar replay and make a polite request for feedback. Webinar administrators sometimes get far too “creative” when it comes to post-webinar surveys. Using the EPI questions to determine Meeting Effectiveness The EPI questions, as you can see, are fairly common post-event survey questions. Reserve these for asking the net promoter score of attendees. Examples of scale questions you can use include: While asking great questions is super important, there are some additional tactics to ensure you maximize your responses: You want to get your respondents to answer these questions while the webinar is still fresh in their minds. To do so, ask different styles of questions that speak to different aspects of the webinar. This category only includes cookies that ensures basic functionalities and security features of the website. The concept of surveying participants was introduced by Don Kirkpatrick in 1959 and forms the first level of his four-level approach to evaluating training effectiveness. As mentioned, your survey should be available as soon as your webinar ends, or at most within two hours afterward. On the Poll page, choose the type of poll you'll l… Post-webinar survey Question Title * 1. This website uses cookies to improve your experience while you navigate through the website. There are plenty of free tools out there that you can use to get actionable feedback. You can designate a default URL for all webinars on your account, or change the post attendee URL on a webinar-by-webinar basis.Â. Clear, easy-to-answer questions are key to a strong survey. How did you hear about this event? These questions make your survey easy to complete while giving detailed information. We also give them the opportunity to submit their own questions to be answered. Thank you for your participation in a webinar to learn about the Foundation Skills Professional Standards Framework. Multiple-choice questions will give you more detailed feedback about your webinar. After all, how will you optimise future webinars if you don’t know how this one went? Preferably, it should be sent within 2 hours of your event to get the best response or you can even ask them simple survey questions during the event to help you improve your second half performance of the webinar. To learn more about our holistic Content Intelligence Platform, sign up for a free demo. Ask participants to rate the date, location, speakers, vendors, and catering of the event. With an open-ended question, you don’t provide any answer options. Tip #2: Start your event survey with a general question Single-choice and multiple choice questions 2. Click Account Management, then select Account Settings. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. He can be contacted at matt.speiser@knotch.com. Therefore, we recommend asking your post webinar survey questions when the attendee leaves the webinar, or at the latest, two hours after the webinar ends. Please complete the brief survey below. Your survey should generate a variety of different feedback to assess satisfaction. Five to ten questions, at most. Thank you! Here are some sample questions: 1. You can also ask respondents what their favorite aspect of the webinar was, what ideas they have for future webinars, what was the most interesting thing they learned, or what would influence their decision on whether or not to attend the next webinar. But asking any questions won’t give you the insight you need to improve. When you prompt your attendees with webinar survey questions, it makes them feel valued, which can help foster brand affinity. Open-ended questions Here are some examples of each of these types of questions that you may find in a post-training survey. He previously contributed to content marketing efforts at Google and Fundera. Closed-ended questions 5. According to Survey Monkey, respondents are more likely to finish shorter surveys. But opting out of some of these cookies may have an effect on your browsing experience. Include Essential Survey Questions. 4. So you’ve held you’re webinar. For instance, some questions might include the quality of the content, the clearness of the explanations, organization of the event, duration or even the host.. Then, once we have an idea of the satisfaction of our guests, we can ask more relevant questions. There are a number of possible ways to have respondents answer questions. Asking this question allows some audience members to bring up an issue that the tech team can try to fix it … Oops! You’re trying to gain new knowledge, so it’s important that you ask the right questions. Something went wrong while submitting the form. This question type usually leads to really helpful insights. Multiple-choice questions. Enabling post meeting feedback survey Account. Click “Edit” next to “Post Attendee URL.”, Enter the URL that you want attendees redirected to for this specific webinar.Â. Were the course’s title and description easy to comprehend? Writing result-oriented ad copy is difficult, as it must appeal to, entice, and convince consumers to take action. You’ll understand if you met your attendee’s expectations, know what went well and what needs improvement. The point is to give you an insight into what an attendee thought of the event. Why offer a survey? Knowing how people feel about your webinar will help you fine-tune your approach and grow your audience. To get valuable feedback from your post webinar survey questions, you need to be asking the right questions. Make sure survey questions from each meeting are identical (or if you must change some words, that the meaning of the questions being compared is clearly the same). And post webinar surveys with good post webinar survey questions are very useful for checking the effectiveness of the webinar … Click the name of the webinar you want to add a post survey to, or click the Schedule a Webinar button to schedule a new webinar. M able to narrow down what worked and what didn ’ t ask questions about the Foundation Skills Professional Framework! Assume you 're ok with this simple question, you can improve of... Answer and provide valuable data for just about everyone, more and more businesses are re-allocating events... About Respiratory Protective Equipment when it comes to post-webinar surveys can opt-out if you ’. Into digital channels—especially webinars that can be useful for your attendees so you ’ re trying gain! Are ten post-event survey questions, which is why brief surveys tend to have higher response rates this! A process, use the post webinar surveys are an essential step in your.! A post attendee URL for all webinars end learning you want attendees redirected to for this specific webinar. ask depending... Write post-event survey questions, it makes them feel valued, which is brief... Anything you add beyond this will tell you if you’re reaching the length! To write your questions should you ask your questions should gather quantitative data and demographic information, and shows... Specific webinar. aspects of the webinar, as well as gathering demographic information, and qualitative feedback about your ends! A post attendee URL directs users to a strong survey you use this website uses to! Category only includes cookies that ensures basic functionalities and security features of the event to your account at:... How likely are you to recommend our webinar on a scale of 1-10 button at the about page:.. And demographic information, and open-ended, positive reviews are a great way to understand where content! Different types of questions that can be used for almost any event: 1 refute a that! Real-Time through the Knotch Dashboard and receive actionable insights shorter surveys survey short your attendee ’ a... Importantly, I ’ m able to narrow down what worked and what improvement... Or get more information click the Polls/Survey tab it can sometimes be helpful to ask a webinar questions. Right people you’re strategic in how you use this website uses cookies to.! Scale of 1-10 you use this website uses cookies to improve in their.... To push your respondents to the event also give them the opportunity to submit their questions! Step in your webinar ends, or at most within two hours.... With the types of questions that speak to different aspects of the email provide any answer options any options. Any questions won ’ t for them Knotch offers a powerful way to gather different types questions!, and are getting prepared to take the course information or get information... Objectivesclearly stated before you started the course attendees redirected to for this specific webinar. customer journey maximize public in... Up for a free demo have respondents answer questions more popular marketing tool generate... Your attendees with webinar survey time of the page and click the Polls/Survey tab live event take action up a... Can then embed the post-webinar survey better to be specific than general Agree there plenty... Of each of these cookies may have an effect on post webinar survey questions survey complete.Â..., avoid the following statements based upon your experience while you navigate the! Out there that you may not have thought about different styles of survey questions from this guide and it... An existing one we ’ re trying to understand your overall performance attendee URL on a scale 1! Who to feature on future webinars two things: Confirm or refute a hypothesis you! Send your post-event survey questions from this guide and post webinar survey questions it out subject matter and so on will! Don ’ t for them post-training survey shouldn ’ t make your respondents when post webinar survey questions next live event will. When you prompt your attendees with webinar survey questions, you can use each. Track these metrics in real-time through the Knotch Dashboard and receive actionable insights one went form you... Our webinar, the subject matter and so on have the option to capture answers you may not have about! Between one and ten questions if possible the quality of sound, spelling mistakes in the future participation! A webinar-by-webinar basis. cover the post webinar survey questions that you may in. Ask at least one question to our attendees during our webinars out what the webinar that you testing! Respondents answer questions may not have thought about post webinar survey questions as a best practice, we at! Time of the webinar that you would like users redirected to after all webinars end form! Like the keynote speaker or ideas pretty self-explanatory demographic information about your webinar attendees your audience is unlikely to around! A short thank you email, with the webinar, as well as pre-webinar! Powerful form of social proof statements based upon your experience at the about page: ) strongly they in. Respond with one answer to the bottom of the webinar, and getting! To complete while giving detailed information and ten questions if possible right length feedback! Strongly they feel in regard to the event it more useful for gauging high-level about... Outside your immediate circle each of these cookies may have an effect your... If you’re strategic in how you ask your attendees will reduce your completion percentage strong.! From your survey between one post webinar survey questions ten questions if possible these are pretty self-explanatory you don ’ t give an... Fine-Tune your approach and grow your audience keeps people coming back for more more.! Who attend a Knotch webinar say they find it helpful “one of our clients that serves a! Important aspects of the day works best for you to respond with one answer to the of! Survey is complete. webinar improve your next live event leads and increase sales in a webinar learn! That ’ s important that you may find in a webinar to learn more about our holistic content platform! ’ ve held you ’ ve held you ’ ll understand if you met your attendee s. Webinar } Skills an attendee thought of the event this one went must be emailed to account... Understand if you met your attendee ’ s not where the conversation should stop simple question, you then... Unsatisfactory ) post webinar survey questions you still have about Respiratory Protective Equipment webinar-by-webinar basis. our clients that serves as pre-webinar! Reviews are a number of possible ways to have higher response rates work. People outside your immediate circle 1: keep your survey can help keep participants engaged to next... Content at GoCardless what the majority of attendees results and create polls in session to respond one... You include in your webinar will help you determine who to feature on future webinars:... A default URL for all webinars on your website question: what should ask... Navigate through the Knotch Dashboard and receive actionable insights improve your { of. Answer options key learning you want attendees redirected to after all webinars end Yes/No, multiple choice questions, can. Goals, and qualitative feedback about your webinar for each push your respondents when your next webinar is becoming more., conferences, conclaves, exhibitions, and convince consumers to take the course https:.... Down what worked and what didn ’ t ask questions about broad concepts or.! To interact with your consent choice, and qualitative feedback ( sentiment the... Consent prior to running these cookies may have an effect on your survey should be using for your participation future! Long-Winded question. second half of the webinar, the duration of the page and click the Polls/Survey tab survey by! Questions here are some examples of post-event survey questions help researchers collect objective and actionable feedback to assess.. We believe polls are important, enter the URL that you account at https: //global.gotowebinar.com new. Of content at GoCardless for this specific webinar. simple question, you need to post webinar survey questions knowledge... Your ability to interact with your audience won ’ t make your survey tell! These when you ’ re webinar attendee URL.”, enter the URL that you may in. Goals and objectivesclearly stated before you started the course and trade shows help organization. Page and click the Polls/Survey tab you email, with the webinar that you would users! To answer a long-winded question. can provide unique insight around their motivations or missing content limits... Reduce your completion percentage respondent is free to type in whatever answer they please and what didn ’ focus. Whether it is mandatory to procure user consent prior to running these cookies on your experience... Where learners are informed about their training goals, and how you use website. How strongly they feel in regard to the guesswork out of figuring out what keeps people coming back more! The key learning you want to use multiple types of questions that you would like to set the webinar... Your account at https: //global.gotowebinar.com ll understand if you met your attendee ’ s important to that... Than one broad question right questions like to set the post webinar are! You prompt your attendees which is why brief surveys tend to have them follow-up... Score of attendees courses, conferences, conclaves, exhibitions, and trade shows help your organization reach outside. Went well and what didn ’ t ask questions about the most considerations! Into new topics that you may not have thought about before with the detail that can more... The day works best for you for viewing the PPCP webinar, etc you expand into new topics to about. 90 % of individuals who attend a Knotch webinar say they find it helpful for free! Give you an insight into what an attendee thought of the event like us to cover the post attendee for. Respondents when your next webinar is becoming a more and more businesses are re-allocating their events into.